About shipping + returns: |
We take every precautionary measure to pack fragile items securely and ensure a safe delivery.Fully insured shipping is done with various services, including United States Postal Service, DHL and UPS, depending on weight and customer preferences. If there is an urgent need, you should contact us about rush orders and additional charges. International shipping charges may be higher than initial estimates and we will contact you to verify shipping charges before sending your item. Shipping costs are automatically added to your item in the Paypal cart.
If for any reason you are not satisfied with your product, please let us know by email, or phone call. We will do all that we can to resolve the situation. We will honor returns 14 days from the original purchase date. Return shipping will be at your expense, unless an item is broken, lost or damaged in transit, in which case the cost is covered by insurance and will be refunded to you.
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